The Open Source
Smartlook alternative
Pixel-perfect video replay of your frontend web application. Step into the shoes of your users.
Highlight.io vs Smartlook
What makes us different?
Highlight.io is open source and transparent
Highlight.io is built with transparency at its core, with a permissive license. Not only do we work in the open, but we also expose what we're working on, on our roadmap. The fact that Highlight.io is open source also makes it easy to integrate and build your own tools on-top of it, an advantage closed-source products like Smartlook can't offer.Highlight.io constantly ships new features
At Highlight.io, we ship quickly. We update our changelog with a recap of new features biweekly, and we share when these features are completed in our public roadmap. Plus, our community keeps pushing us to do more, so we're constantly adding new integrations. We work hard to keep Highlight.io ahead of the curve, and we're not afraid to show off our secret sauce.Engineers vs Marketers
Highlight and Smartlook have two very different target audiences. While Highlight is a full-stack monitoring solution designed for monitoring web applications, Smartlook is a tool that offers features such as heatmaps and user feedback to help marketers optimize conversion rates for their landing pages. While both tools may offer some overlapping features such as session replay, Highlight is focused on providing monitoring and error-tracking for engineers and product teams, not marketers.Full-stack Monitoring
Smartlook is primarily focused on providing session replay and analytics for product folks to gain insights into user behavior and optimize their websites for conversions. However, it has limited monitoring capabilities compared to Highlight.io, which is a full-stack tool designed for engineers. Highlight.io offers session replay, error monitoring, and log analysis, allowing developers to quickly identify and diagnose issues across their entire stack. With its in-depth monitoring capabilities, Highlight.io can help developers improve the overall performance and reliability of their applications.Pricing
Smartlook offers a free plan that allows users to record up to 3000 sessions per month, with access to all features including heatmap analysis and form analysis views. Their paid plans start at $55 per month and offer additional features such as event tracking, custom data properties, and integrations with third-party tools. Pricing for larger organizations is available upon request.Highlight offers a free plan that includes 500 sessions and 1,000 errors per month, with unlimited seats for all plans including the free version.'
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Our customers
Highlight powers forward-thinking companies. More about our customers →
Highlight helps us catch bugs that would otherwise go undetected and makes it easy to replicate and debug them.
Before Highlight, I was flying blind, but now I can see exactly where users are succeeding, failing, and running into issues.
Highlight weaves together the incredible, varied, and complex interactions of our users into something understandable and actionable.
I love Highlight because not only does it help me debug more quickly, but it gives me insight into how customers are actually using our product.
Highlight has helped us win over several customers by making it possible for us to provide hands-on support, based on a detailed understanding of what each user was doing.
Highlight helps us catch bugs that would otherwise go undetected and makes it easy to replicate and debug them.
Before Highlight, I was flying blind, but now I can see exactly where users are succeeding, failing, and running into issues.
Highlight weaves together the incredible, varied, and complex interactions of our users into something understandable and actionable.
I love Highlight because not only does it help me debug more quickly, but it gives me insight into how customers are actually using our product.
Highlight has helped us win over several customers by making it possible for us to provide hands-on support, based on a detailed understanding of what each user was doing.
